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Avoid Phishing Scams
"Phishing" attacks are on the rise, and Carpenters Federal Credit Union would like to offer information to help you watch for these scams. Phishing, in general, is the act of trying to obtain personal information for fraud purposes via e-mail. Often, the e-mail will lead to a look-alike web site or log-in screen of a legitimate company or try to trick people into providing their personal information. At the website, they will often ask for sensitive information like credit card, bank account, or Social Security numbers. The scammers then use the information to order goods and services or to obtain credit. Many times, thieves send e-mails pretending to be from businesses that potential victims actually deal with, making it even more difficult to tell whether or not the e-mail is legitimate.
Carpenters Federal Credit Union does not ask for personal information via e-mail. If you receive a suspect e-mail, do not click the links or submit any personal information.
Report the e-mail to a member services representative and the representative may ask you to forward a copy of the e-mail to us. In particular, watch for e-mails that warn you that your account will be shut down unless you update or validate billing information, or warn you about unauthorized access to your account. If you receive one of these, you may have received a "phishing" e-mail. And, the scammers are constantly trying new ways to try and trick people into giving up your personal information.
Avoid getting caught in this scam with these tips:
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Contact any company that requests personal or financial information to verify authenticity.
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Refrain from e-mailing sensitive information such as account numbers.
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Review credit card and account statements as soon as you receive them for any fraudulent activity, or monitor accounts online regularly.
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Don't be fooled by authentic-looking graphics or web addresses. Some thieves are very careful to make the scam look legitimate.
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Be aware that CFCU (and most other financial institutions) will never send an e-mail asking members to log in or provide personal information such as Social Security Numbers.
If you suspect you've been a victim of identity theft contact a member services representative immediately.
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